BRIGHT

Gathering small shareholders’ proposals for collective impact

Fintech App

Mar 2024 - Jul 2024 (5 month)

Summary

BRIGHT is an app service that empowers small shareholders by simplifying the shareholder proposal system for easier rights exercise. I led the design of this service from 0-to-1 and implemented a system that integrates individual rights with shareholder proposals to enhance accessibility and strengthen shareholder rights.

Role

UX Design System Design UI Design

Context

Capstone Project w/ KAIST, NH I&S 4 UX Designers

Recognition

iF Design Award 2022 UX - Communication

BRIGHT

Gathering small shareholders’ proposals for collective impact

Fintech App

Mar 2024 - Jul 2024 (5 month)

Summary

BRIGHT is an app service that empowers small shareholders by simplifying the shareholder proposal system for easier rights exercise. I led the design of this service from 0-to-1 and implemented a system that integrates individual rights with shareholder proposals to enhance accessibility and strengthen shareholder rights.

Role

UX Design System Design UI Design

Context

Capstone Project w/ KAIST, NH I&S 4 UX Designers

Recognition

iF Design Award 2022 UX - Communication

BRIGHT

Gathering small shareholders’ proposals for collective impact

Fintech App

Mar 2024 - Jul 2024 (5 month)

Summary

BRIGHT is an app service that empowers small shareholders by simplifying the shareholder proposal system for easier rights exercise. I led the design of this service from 0-to-1 and implemented a system that integrates individual rights with shareholder proposals to enhance accessibility and strengthen shareholder rights.

Role

UX Design System Design UI Design

Context

Capstone Project w/ KAIST, NH I&S 4 UX Designers

Recognition

iF Design Award 2022 UX - Communication

Process

Co-design of hardware 🅗 and software 🅢

As a individual project, I led the co-design of hardware and software, driving simultaneous development for seamless integration.

Research

Design & Develop

Validate

Desk Research

Expert Interview

Hardware 🅗

Mechanical Design

Circuit Design

Signal Processing

Hardware Design

Software 🅢

User Scenario

VR Scene Design

VR Interaction

VR Develop

User Testing

Client Feedback

Background Research

Significant Growth of Small Shareholder

In the past two years, the number of small shareholders in South Korea increased by 80%, reflecting a heightened interest in the stock market and signaling the untapped potential of their collective influence.

Reference

CEO Score, 2019-2021

Increasing public awareness of ESG

The lack of physical fidelity between VR controllers and actual pipettes is a key factor of high dexterity errors in VR-trained students.

Research

Small shareholders are deterred from exercising their rights due to their few shares and complicated process.

To learn more about the

User Survey

95%

of small shareholders believe their limited shares have little impact

63%

expressed a willingness to propose or support ideas if possible.

FGI (Focus Group Interview)

Key Findings

Why do you think your share doesn’t impact?

- Small number of shares can’t change the company.
- No solidarity between shareholders
- No interest in company itself

Why do you buy shares other than monetary reason?

- Company I love or hope to grow up
- For experience and fun
- Company with same value with what I pursue

Problem

Collecting 3% of shares allows shareholder proposals, yet accessibility and procedural issues impede this right.

There are several barriers to making a shareholder proposal, including changing general perceptions and gathering support. Additionally, current process offers limited chances for shareholders to support proposals.

Ignorance of shareholder's proposal

Ignorance of shareholder's proposal

Many shareholders are more focused on financial aspects, leading to limited awareness of their rights and how to effectively engage in the proposal system.

No space to gather
people with similar value

No space to gather
people with similar value

There’s no space for like-minded people to connect, making it difficult to use the shareholder’s proposal system, as individuals must personally gather support.

Limited chance to delegate rights

Limited chance to delegate rights

The current right delegation system allows individuals to delegate their rights to only a single proposal. This imposes boundaries on their rights.

How might we

How might we replicate micropipette in VR
for a realistic learning experience?

Persona

There are several barriers to making a shareholder proposal, including changing general perceptions and gathering support. Additionally, current process offers limited chances for shareholders to support proposals.

Systemic Solution

IPAS (Integrated Power of Attorney System) consolidates the rights of individual shareholders.

IPAS manages each individual's response, incorporating proposals that garner support from over 3% of total shares into a unified power of attorney. This marks a significant departure from the previous process, which allowed only a single delegation and suffered from time and cost constraints.

Flowchart

There are several barriers to making a shareholder proposal, including changing general perceptions and gathering support. Additionally, current process offers limited chances for shareholders to support proposals.

Service Blueprint

BRIGHT streamlines the entire shareholder proposal process,
from delegating rights to monitoring the progress of each proposal.

Users can participate in the shareholder proposal process effortlessly through the BRIGHT application alone. By collecting information on users' signature data and linking stock accounts to ascertain ownership details, users are empowered to exercise their rights in companies where they hold shares.

User Interface

Explore, Exercise and Review.

Users can participate in the shareholder proposal process effortlessly through the BRIGHT application alone. By collecting information on users' signature data and linking stock accounts to ascertain ownership details, users are empowered to exercise their rights in companies where they hold shares.

Recognition

iF Design Award 2022
UX - Communication

I harnessed collective creativity and diverse perspectives to design innovative, user-centered solutions. I learned the importance of sharing the project’s journey and aligning the direction beforehand, ensuring all participants were on the same page. This approach fostered a productive inclusive design process.

Feedback from the industry
- UX Team of NH I&S

The clear target audience allowed me to identify and address design challenges tailored to their specific needs. This focus enabled me to delve deeper into user behavior patterns, resulting in solutions that were more effective and user-centric than general approaches.

Reflection

Co-design workshop : Collaborative creation

I harnessed collective creativity and diverse perspectives to design innovative, user-centered solutions. I learned the importance of sharing the project’s journey and aligning the direction beforehand, ensuring all participants were on the same page. This approach fostered a productive inclusive design process.

Healthcare UX
for target-specific platform

The clear target audience allowed me to identify and address design challenges tailored to their specific needs. This focus enabled me to delve deeper into user behavior patterns, resulting in solutions that were more effective and user-centric than general approaches.

Get in touch 🧵

Seeking for 2025 Summer Internship

© 2024 Kyle Kim